Leadership Team
Pro-Tech is a woman-owned business and was founded in 1980 by CEO, Pamela McMaster. Our leadership team brings decades of experience in medical device packaging and assembly and a commitment to personalized service to each customer.
We’ve built the foundation of our company on quality, fair pricing and total customer satisfaction. We offer a broad range of capabilities centered around medical device assembly and packaging, sterilization services, and sewn medical products
About
Pamela McMaster founded Pro-Tech Design in Southern California in 1980. She started the company in her family room, and it has evolved into a world-class medical device packaging company.
Pro-Tech Design reflects Pam’s primary business principles by providing unequaled service, high-quality products and services, attention to detail and fair pricing.
Before starting the company, Pam served the medical device community in Minneapolis and St. Paul. She worked hand-in-hand with designers, engineers and purchasing personnel to develop cost-effective packaging for her customers. She refined her skills while studying packaging engineering at the University of Wisconsin, Stout campus.
Pam is also a past President of the Minnesota Society of Packaging and Handling Engineers.
About
Aaron is currently President, having served previously as Vice President Operations and Director of Medical Products.
He founded and continues to oversee all aspects of Medical Device assembly, packaging and sterilization.
He previously served as the Microbiology and Chemistry Manager for a Medical Research Group where he oversaw biological aspects in the development of implantable glucose sensors and insulin pumps.
Aaron holds a BS in Biology from the University of Minnesota and an MS in Microbiology from California State University, Northridge. He has two patents in medical device sterilization and packaging.
About
Jeff Swanson joined Pro-Tech Design in 1995. Jeff lives in the Minneapolis/St. Paul area and oversees the Midwest region. He works closely with customers to develop medical device packaging solutions that meet their specific needs.
During his 20+ years at the company, Jeff started in the machine division before moving to medical device packaging, where his commitment to deliver for his customers is legendary.
He has extensive experience developing custom sewn medical products and packaging solutions both domestically and off-shore.
About
Clarissa serves a critical role as the Director of Quality Assurance for Pro-Tech Design. She has held leadership roles in validation development and laboratory services since joining the company in 2008.
She has been instrumental in growing the capabilities of our quality and laboratory services teams.
In addition to leading the Quality department, Clarissa has expertise in sterilization, labeling and packaging validations.
About
Larry joined Pro-Tech Design in 2021 and is responsible for managing our Arlington, TX facility. He oversees operations, personnel, facilities, and customer service.
Larry has worked in manufacturing operations for over 30 years and he has extensive experience leading complex production facilities for several industries. His depth of knowledge, leadership, and problem-solving ability have played a significant role in the growth and efficiency of the Arlington location since he joined the company.
He has a BS in Mechanical Engineering from Missouri University of Science & Technology and an MBA from Brenau University. He looks forward to showing you around the Arlington campus any time.
About
Brian is the General Manager at Pro-Tech Design’s St. Paul, Minnesota facility, and is responsible for managing that location. He was part of Surgical Technologies, Inc. before the company was acquired by Pro-Tech Design in 2021.
During his 24-year career in medical device development and manufacturing, Brian has held several leadership positions with medical and dental companies, including Vice President of Electro-Mechanical R&D, Vice President of Innovation and Product Development, and as the Plant Manager of multiple sites.
Brian holds 12 U.S. Patents across a variety of industries and has a BS in Chemical Engineering and a BA in Journalism from the University of North Dakota, Grand Forks. He also graduated from the U.S. Naval Nuclear Propulsion program with a Masters-level degree in Nuclear Engineering.
About
John joined Pro-Tech Design in 2024 as the General Manager at the Santa Fe Springs, CA company headquarters. He is a servant leader, passionate about engaging all levels of employees to add value to what matters most to the company’s customers and patients – improved quality, cost, and delivery lead times.
John has held several leadership positions with medical device, packaging, and Shingo Prize manufacturing organizations over his 30+ year operations career. He has led high double-digit growth and increased profitability by leveraging strategic lean deployments and continuous improvement efforts.
John holds a BS in Mechanical Engineering from UC Berkeley, an MBA from Arizona State University, Lean Enterprise Certification from UC San Diego, and Six Sigma Black Belt Certification from Motorola University. He has also served as a Manufacturing Excellence Award assessor for the Association of Manufacturing Excellence.
Frequently Asked Questions
Find answers to frequently asked questions or contact us to start a conversation.
What services does Pro-Tech Design & Manufacturing offer?
We specialize in a wide range of services within the medical device industry. These services include:
- Medical Device Contract Packaging
- Medical Device Contract Assembly
- Laboratory Services
- Sterilization Management
- Sewn Medical Products
We also provide medical device packaging validation services within our Medical Device Contract Packaging expertise. Our goal is to offer comprehensive and customized solutions that cater to each client’s specific requirements, ensuring their success in the market.
How can I learn more about Pro-Tech Design's services and capabilities?
You can learn more about Pro-Tech Design’s services, capabilities, and dedication to quality here.
However, if you have specific questions or need more information, you can always reach out to our team via the contact information. Our friendly customer service will be happy to assist you and provide any additional information you need to make an informed decision.
What are the benefits of working with us?
Working with Pro-Tech Design offers numerous benefits for your medical device manufacturing needs:
- Customized solutions: We tailor our services to meet the specific requirements of each project, ensuring that your needs are met and expectations exceeded along with fair pricing.
- Quality assurance: Our adherence to FDA and ISO 13485 registrations and Class 10,000/ISO 7-rated cleanrooms guarantees that your products will be manufactured to the highest quality standards.
- Expertise: With over 45 years of industry experience, our knowledgeable and dedicated team can guide you through the complexities of medical device manufacturing, from design to market launch.
- Responsiveness: Our dedication to customer satisfaction and open communication ensures that we address your concerns promptly and efficiently.
- Convenience: With three manufacturing facilities across the United States, we can cater to your manufacturing needs while minimizing logistical challenges.
- Long-term partnerships: Our commitment to your success fosters lasting relationships, allowing us to grow and evolve together in the dynamic medical device industry.
How can I get in touch with you for a quote or further information?
You can always reach out to us to discuss your project or for a quote by contacting us here. You can also email us at info@protechdesign.com or call us at 562-207-1680.
Our team will be happy to discuss your project requirements, address any questions you may have, and provide a comprehensive quote based on your specific needs. We look forward to assisting you and helping your medical device succeed in the market.