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CUSTOMER CASE STUDIES

Assembly & Packaging

Scalable production to meet customer needs

PRO-TECH’s services include contract assembly, packaging and kitting capabilities of life science products. Our team of highly skilled operators has extensive experience in automated and manual assembly of diagnostic, medical device and healthcare-related kits.

SITUATION

A diagnostic company developed a proprietary test to diagnose underlying patient symptoms. The company designed a kit for patients to collect individual samples and ship them to the lab for testing. Initially, as volume was small, the company used engineers and administrative personnel to assemble the kits.

As volume increased, they could no longer handle the assembly and packaging of the kits. They were at a crossroads and needed to decide whether to set up their own facility and quality system or find a contract manufacturer with the experience and capability to handle the project.

ACTION

PRO-TECH was contacted to see if we were a qualified vendor capable of assembling the high volumes needed.

The customer required a company that was ISO 13485 certified, FDA registered, had experience assembling and packaging kits with several components, and understood how to handle serialized product.

RESULTS

In short order, PRO-TECH was able to set up kit assembly and packaging specifications for kits containing over 15 components as well as train employees on the correct assembly process.

Within 7 business days of all components arriving, PRO-TECH assembled, packaged and delivered the kits to the customer, which resulted in a successful ramp-up and they are still satisfied customer today.

ADDITIONAL CUSTOMER CASE STUDIES