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Day: July 23, 2020

Meet Marlene Vasquez, Pro-Tech Design’s new Customer Service Supervisor

Pro-Tech Design July 23, 2020 No Comments

One of the core operating principals at Pro-Tech Design is Customer First. We take great pride in providing personal, responsive service to all of our customers. And, to that end, we are excited to announce that we have reorganized our customer service department to dedicate even more focus to meeting and exceeding our customers’ needs. […]

How to Navigate an Audit During a Pandemic

Pro-Tech Design July 23, 2020 No Comments

For anyone in the medical device industry, ISO Audits are stressful enough and there is a lot riding on them. However, in the current situation, now you add the challenges of a pandemic and remote communication on top of it. As part of a recent renewal audit for our ISO 13485 certification, Pro-Tech Design recently […]